Businesses must jack up on technology—MCCCI

KAPONDAMGAGA—Digitally-enabled jobs are the new reality

Malawi Confederation of Chambers of Commerce and Industry (MCCCI) has said Malawi has an enormous task to catch up with the rest of the world in infrastructure, skills and policies to adapt to technological changes.

MCCCI President, Prince Kapondamgaga, has made the observation in the first edition of the chamber’s newsletter Business Voice.

Kapondamgaga says the industry needs to pull up its socks to match with the ever-changing developments in technology and remain competitive.


“Malawi is said to have not fully embraced the third industrial revolution populary known as the digital revolution. With small percentage of population having access to the internet and using mobile phones, most critical services are still manual.

“This is enough reason to confirm that Malawi is still trapped in the second revolution and slowly making its way to the third revolution,” Kapondamgaga says.

He notes that with effectiveness of ICT in every sector, careers and way of doing things in future would be totally different from how things are being currently done.


“Analysts are predicting that the workplace of the future will be a collaborative environment where human workers will rub shoulders with non-human colleagues such as robots and bots with each complementing the strengths of the other.

“Digitally-enabled jobs are going to be the new reality across sectors from transportation, logistics, education, financial services and health care. While areas such as banking, retail and manufacturing are already on the path to automation and have digitised their day-to-day processes, the next level of growth in digital will be driven by some new verticals which will embrace technology with greater wave,” Kapondamgaga said.

Speaking recently, ITC Association of Malawi (Ictam) President, Bram Fudzulani, said embracing ICT could help simplify processes which currently take a lot of time in both public and private sector companies.

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