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Consumer regulatory system baffles Cama

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Consumers Association of Malawi (Cama) has faulted the country’s consumer regulatory system, saying it has many loopholes that need sealing.

The sentiments come after a Zambian firm recently recalled one of its product, Cevite Vitamin C, which was also trading on the local market.

The product batch numbers 0371572 and 0372251 by Shalina Pharmaceuticals Zambia Limited has been recalled because it failed to meet prescribed quality standards following an assessment by Zambian authorities.

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Speaking in an interview, Cama Executive Director John Kapito said it is sad that it had to take authorities outside the country to note that the product, which is also being consumed by Malawians, is not safe.

Kapito then called upon authorities to be vigilant in protecting consumers from harmful products.

“These are medicines and one would expect that before they come into the, country, they are assessed in terms of their efficacy but it is quite disappointing that people have already consumed it and it is not clear as to what might happen to those who have taken it,” he said.

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On Wednesday February 3 2020, the Competition and Fair Trading Commission (CFTC) conducted an inspection exercise in Lilongwe and Blantyre, where it was noted that the products were still on the market.

CFTC Executive Director James Kaphale has since called upon businesses to remove the products from the market and that consumers should return it.

“The commission would like to advise all consumers who may have purchased the recalled products to immediately return them to the source pharmacy or suppliers for proper disposition.

“The commission is advising all pharmacies that have stocks of the recalled product to immediately stop selling it and provide a full refund to consumers who bought them,” Kaphale said.

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