The Malawi Telecommunications Limited (MTL) says it remains vibrant in business and that it has streamlined its operations to ensure that it gives Malawians the best quality service.
Last year, MTL decommissioned its mobile phone operations and internet dongles, raising fears about the firm’s long-term ambitions.
But during a recent customer interface in Lilongwe, MTL emphasised that after over 90 years of existence in the country, the business is here to stay.
MTL Chief Commercial Officer, Gladson Kuyeri, said that the company engaged its customers to share with them the company’s vision for 2018.
“MTL last year underwent a review of its functions and we have streamlined ourselves to what we will be able to offer on the market and we thought it proper to share our vision with our customers so that we move together,” Kuyeri said.
He added that the company has introduced two new services that it will be offering customers as an indication that it does not plan to shut down.
“One of the new things is a data centre. This is a concept where companies do not need to have their servers in their premises even if they do, they need to have protection so that their operations are not affected, so we have data centre both as primary or recovery hosting services.
“The second one is cloud services. We have micro exchange online an email service that does not require companies to have their own mail servers. They can lease capacity on the cloud and access their emails from anywhere and the benefit is that customers are allowed to buy capacity their company,” Kuyeri according to the size of said.