By Mc Donald Chapalapata, contributor:
National Bank of Malawi (NBM) plc has partnered the Institute of Chartered Accountants in Malawi (Icam) to provide members with a channel for making various payments through the bank’s digital platforms.
NBM Mobile and e-Money Services Manager Enala Chirwa said one of the bank’s objectives in its digitalisation drive was to offer customers safe and secure means to transact.
“This requirement has become more prominent with the onset of the Covid pandemic, where individuals are being encouraged to avoid contact with surfaces as well as to minimise interpersonal interactions.
“In this light, our partnership with Icam is to ensure that our customers, including Icam members, have less reason to walk into a service centre or use physical instruments such as cash or cheques as the same service can now be accessed remotely using our Mo626ice in a safe, efficient and convenient manner,” Chirwa said.
Icam Chief Executive Officer Francis Gondwe said the digital payment channels would offer flexibility to Icam members, students and stakeholders that make payment to Icam.
“Students no longer have to travel to our offices or even go to banks to pay for Icam services. In the end, the cost of doing business will be lower on their side,” he said.