NBS commits to service quality


One of the country’s commercial banks, NBS, has reaffirmed its commitment to continue providing quality financial services to its customers through various innovations in 2018.

NBS Head of Treasury, Benedicto Nkhoma, said this at the weekend when staff at the bank abandoned their duties to engage in a cleaning exercise of their offices and the bank’s premises.

Nkhoma said, the exercise was meant to promote hygiene among the staff and to maintain a conducive working environment for both staff and customers.


“As a bank, we know that our human resource is very critical to our operations; that is why we have undertaken this initiative to ensure that surroundings are clean and conducive for business,” Nkhoma said.

He said NBS will continue coming up with various innovations to meet the growing demand for quality financial services.

The cleaning exercise was conducted in all NBS branches across the country.

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