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Old Mutual enhances online platform usage

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Old Mutual Group has urged civil servants under its Public Service Pension Trust Fund to make the most of its mobile service platform in tracking their pension remittances.

The firm has since called on some members who are yet to activate their accounts to do so by submitting required details to receive a pin to enable them use the USSD service.

Old Mutual Pension Service Operations Manager George Sambo said this during this week’s Three Anchors programme aired on Times Television, Times Radio and Times 360 Malawi Facebook page.

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He said members could access forms in their respective operation places and fill in the required detail.

“All members who did not submit beneficial nomination forms need to get in touch with their desk officers in their volts to get the forms and fill them and put active mobile number so that we can send them the pin,” he said.

The USSD Service helps members check mini statements for their funds at Old Mutual.

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Sambo then said the members could in the meantime engage the firm directly to access their statements.

“This is personal information which we would not want to give to a third party; so, when they get in touch with us, we will identify them where we need to know their employment number and sometimes their ID,” Sambo said.

Public Service Pension Trust Fund is a pension service designed specifically for civil servants.

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