Standard Bank for quality services


By Yamikani Sekeni, contributor:

Standard Bank on Tuesday opened its refurbished Nchalo branch in Chikwawa District to enhance customer experience through modern and quality services.

The refurbishment of the branch signifies the bank’s unrelenting commitment towards aligning customers with high quality banking experience.


Speaking during the official opening of the modernised infrastructure, Standard Bank Chief Executive Phillip Madinga said the development resonates with the bank’s mandate of deepening availability of convenient banking services in the country.

“The new banking hall is not an ordinary service centre. It is a facility which will enhance the delivery of streamlined financial services to individuals and companies that drive the economy within the agricultural sector, and other sectors co-existing within the district of Chikwawa and surrounding areas,” he said.

He said Standard Bank believes that the modified branch will initiate the growth of small and medium enterprises (SMEs).


Reserve Bank of Malawi Director of Pension and Insurance Paul Nyirenda, who was the guest of honour at the event, reaffirmed the regulator’s support to commercial banks in their quest to provide quality banking services.

He commended the bank for its drive towards offering efficient services.

Nyirenda then called on financial institutions in the country to consider investing in other sectors to help in the socio-economic development of the country.

“At RBM, we have noted that many financial institutions focus on social, loans, retail traders and agriculture. But for the purpose of economic growth, we are of the view that these institutions should move to other sectors like tourism, construction, mining and real estate,” added the director of pension and insurance.

Standard Bank started operating at Nchalo in 2011.

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